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Payment types beyond self-pay. HFMI is a complete self-pay vendor in the truest sense. In addition to being able to accommodate true self-pay, self-pay after insurance, and Medicaid patients (both inpatient and outpatient), we are adept at handling patient payment issues involving:
- SSI/disability insurance
- Medicare secondary coverage
- Undocumented workers
- Federal Emergency Management Agency
- Workers’ Compensation
- Charity care and services
- Victims of Crime
- COBRA
- All other third-party payment or insurance coverage, including state, county, and local funding programs for which a patient may be eligible
Today’s health systems delay care or treat emergency services as clinical because of the financial unknown and potential impact to the bottom line. Regarding every patient as an opportunity, intervention and direction with self-pay best practices provide a proven path to resolution.
A critical first step is to accurately understand and verify the patient’s insurance plan to avoid authorization and filing denials. Our direct patient contact screening and the use of Eligibility Discovery software eliminates these risks.
If our assessment of the patient’s insurance situation deems self-pay as necessary, we consider government assistance programs such as Medicaid, SSI, screening, and resolution to support a payment plan, which ends only when the debt is satisfied.
Our careful screening processes and electronic documentation ensure 501(r) compliance.
